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Młodszy specjalista ds. wsparcia Centrum Kompetencyjnego ITO

This offer base language is Polish. Translate into English This translation is generic. Show original text

Possible location

Dołącz do naszego Centrum Kompetencyjnego IT Operations (sub-CC Service Desk), dostarczającego usługi oraz realizującego projekty dla klientów z całego świata w obszarach wsparcia użytkowników IT oraz zarządzania Infrastrukturą IT.

Jeżeli masz za sobą pierwsze doświadczenia w obszarze rekrutacji/zakupów/ koordynacji bądź jesteś po prostu zainteresowany rozwojem zawodowym w tym kierunku– dołącz do nas jako Młodszy Specjalista ds. Wsparcia Centrum Kompetencyjnego IT Operations.

Your role

Koordynacja pracy techników realizujących usługi z dojazdem do Klientów na terenie całej Polski
Przypisywanie poszczególnych zadań wyjazdowych do odpowiednich techników, zapewniając dotrzymanie SLA klientów
Monitorowanie przypisanych zadań wyjazdowych, zebranie wszystkich danych w celu zamknięcia ticket-u
Wsparcie procesu rekrutacji Centrum Kompetencyjnego (zarządzanie bazą kandydatów, analiza CV, wstępne rozmowy telefoniczne, organizacja rozmów technicznych)
Przygotowywanie prezentacji, aktualizacja treści procedur i instrukcji
Wsparcie procesów zakupowych i sprzedażowych
Organizacja szkoleń wewnętrznych oraz eventów
Wspomaganie procesów rozliczeniowych

Your skills

Status absolwenta lub studenta ostatniego roku studiów
Znajomość j. angielskiego – poziom B2 oraz języka polskiego
Dobra organizacja pracy własnej
Umiejętnośc obsługi pakietu MS Office
Gotowość do pracy w modelu stacjonarnym
Otwartość na poszukiwanie niestandardowych rozwiązań w ograniczonym czasie
Dobra umiejętność planowania i koordynowania zadań
Pozytywne nastawienie i komunikatywność
Mile widziane zainteresowanie tematyką rekrutacji

Job no. 241107-U5SK7

Possible location

Join our IT Operations Competence Center (sub-CC Service Desk), providing services and implementing projects for clients from all over the world in the areas of IT User Support and IT Infrastructure Management.

If you have a first experience in the area of recruitment/procurement/coordination or you are simply interested in professional development in this direction - join us as a Junior Support Specialist for the Competence Center IT Operations.

Your role

Coordinate the work of technicians performing travel services to customers throughout Poland
Assign individual outbound tasks to appropriate technicians, ensuring that customer SLAs are met
Monitor assigned outbound tasks, collecting all data to close the ticket
Supporting the recruitment process of the Competence Center (managing the candidate database, analyzing resumes, initial phone interviews, organizing technical interviews)
Preparation of presentations, updating the content of procedures and instructions
Supporting purchasing and sales processes
Organization of internal trainings and events
Supporting billing processes

Your skills

Status of a graduate or final year student
Knowledge of English - B2 level and Polish language
Good organization of own work
Ability to use MS Office
Readiness to work in a stationary model
Openness to seeking non-standard solutions in a limited time frame
Good ability to plan and coordinate tasks
Positive attitude and communication skills
Interest in the subject of recruitment is welcome

Job no. 241107-U5SK7

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Why Sii

Great Place to Work since 2015

it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

Fascinating projects

prestigious brands from around the world, long-term contracts and preferred partner status for many clients

Project suited to you

Do you want to change your career path? Is your project coming to an end? We’ll find you a new one! We have an app for this – Job Changer

We share the profit with Workers

Last year we allocated PLN 2,1BN to this benefit

PLN 500 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

Employment stability

revenue of EUR 300 M, no debts, since 2006 on the market

Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

Open-minded and available management team

quick decision-making, we’re all on a first-name basis

True values

these are not empty words – we’re guided by them every day

Fantastic atmosphere

created by all Sii Power People

Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

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The Warsaw branch has operated since the establishment of Sii in Poland, i.e. since February 2006. Our headquarters is located in an office building on Niepodleglosci 69 Avenue, right next to the Wierzbno metro station, in the heart of Mokotow...

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Młodszy specjalista ds. wsparcia Centrum Kompetencyjnego ITO

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