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Agenda

A webinar co-organized with the Polish Investment and Trade Agency, Invest in Pomerania & CBRE, and Sii – an IT engineering and BPO service provider for Nordic companies who wish to streamline the implementation and enhancement of their IT systems. During the event, we will answer the question of how to utilize Poland’s potential in the ever-growing demand for superior IT & business process services. This is an opportunity to learn more about the advantages and challenges of the nearshoring model through real-life examples of well-known companies.

  • Welcome speech

    Sebastian Magier - Head of Polish Trade Office at Polish Investment and Trade Agency

  • 1st panel

    Poland as a nearshoring location

  • 2nd panel

    Different Nearshore set ups

  • Summary

    Sebastian Magier - Head of Polish Trade Office at Polish Investment and Trade Agency

Moderators

  • Sebastian Magier
    Sebastian
    Magier
    Head of Polish Trade Office at Polish Investment and Trade Agency

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1st panel

Poland as a nearshoring location. What are the factors you should take into consideration before choosing between different European destinations?

  • Cultural differences and similarities and their impact on cooperation and communication
  • Stability of the country, its economic and business development as a determinant of profitability
  • Availability of resources (including turnover), education level, foreign languages knowledge, quality of work
  • Infrastructure condition – availability and cost of the office space, IT equipment & infrastructure, data security level, and standards
  • Location – air transport, public transport network across the country

2nd panel

Different nearshore setups

1. Building own SSC/ITO center in Poland The importance of company internal discussions, analyses, and the precise definition of the goals to be reached by moving a part of services to a nearshoring location. The exchange of experiences regarding challenges that can be resolved by moving some company activities to Poland. The elements that large players and smaller companies should consider before deciding to nearshore.
  • Volume of activities and their value determining the opening of own Service Center, types of services worth transferring
  • Pros and cons of building own organizational and management structure in a new location.
  • Factors influencing the choice of a particular Polish city
  • Problems/challenges solved by building own Service Center in Poland
2. Nearshoring cooperation with Polish suppliers or external entities. What you should pay attention to when starting such cooperation?Factors determining successful nearshore cooperation with a local vendor. Advising and explaining where to start and what challenges to expect. Dealing with organizational issues when transferring domain knowledge built over many years outside the company structure.
  • Exploring the potential of the vendor before starting cooperation
  • Looking at the supplier through the prism of the goal to be achieved
  • Choosing the most efficient cooperation model
  • Taking care of data security and the company's know-how
  • Cooperating with local vendors in Poland and the benefits of such collaboration

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