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SII POLAND

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ServiceNow Developer – Life Science (f/m/x)

  • Regular
  • Remote, 
  • Hybrid, 
  • Office
  • Multiple locations Show all
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This translation is generic and may include errors. Translate into English.

Technologies & tools

Join a project for a global biotechnology and healthcare company that develops cutting-edge technological solutions to support innovation in the life sciences.

We are looking for a ServiceNow Developer who will be responsible for the ongoing maintenance and development of the ServiceNow platform, supporting global users and collaborating with an experienced platform team.

The project requires working from 2:00 PM to 10:00 PM.

Your tasks

  • Monitoring and handling incidents and requests related to the ServiceNow platform in accordance with applicable SLAs
  • Implementing minor configuration changes and improvements to enhance platform functionality and the user experience
  • Analyzing reported issues and identifying trends and recurring incidents
  • Collaborating with IT teams and developers to plan and implement changes to the platform
  • Supporting end users and preparing documentation and Knowledge Base articles
  • Participating in activities related to maintaining the security, stability, and availability of the ServiceNow platform

Requirements

  • At least 4 years of experience in supporting and maintaining the ServiceNow platform
  • Very good knowledge of ITSM processes and ServiceNow environment administration
  • ServiceNow System Administrator (CSA) certification
  • Ability to resolve incidents and perform configurations in the ServiceNow environment
  • Strong communication skills and the ability to collaborate with technical and business stakeholders using fluent English
  • Independence, a proactive approach, and a focus on continuous improvement of the platform
  • Residence in Poland required and fluent Polish

Job no. 260619-40IC1

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Teknologier & verktyg

Bli en del av ett projekt som genomförs för ett globalt företag inom bioteknik- och hälsovårdsbranschen, som utvecklar moderna tekniska lösningar som främjar innovationer inom life science.

Vi söker en ServiceNow-utvecklare som kommer att ansvara för det löpande underhållet och utvecklingen av ServiceNow-plattformen, stödja globala användare och samarbeta med ett erfaret plattformsteam.

Arbetstiderna för projektet är 14:00–22:00.

Dina uppgifter

  • Övervakning samt hantering av incidenter och ärenden relaterade till ServiceNow-plattformen i enlighet med gällande SLA
  • Genomförande av mindre konfigurationsändringar och förbättringar som ökar plattformens funktionalitet och förbättrar användarupplevelsen
  • Analys av rapporterade problem samt identifiering av trender och återkommande incidenter
  • Samarbete med IT-team och utvecklare vid planering och implementering av förändringar på plattformen
  • Stöd till slutanvändare samt framtagning av dokumentation och artiklar till kunskapsbasen
  • Deltagande i åtgärder för att upprätthålla säkerheten, stabiliteten och tillgängligheten på ServiceNow-plattformen

Krav

  • Minst 4 års erfarenhet av support och underhåll av ServiceNow-plattformen
  • Mycket goda kunskaper om ITSM-processer och administration av ServiceNow-miljön
  • Innehav av certifikatet ServiceNow System Administrator (CSA)
  • Förmåga att hantera incidenter och utföra konfigurationer i ServiceNow-miljön
  • God kommunikationsförmåga samt samarbete med tekniska och affärsmässiga intressenter med hjälp av flytande engelska
  • Självständighet, proaktiv inställning och fokus på kontinuerlig förbättring av plattformen
  • Du måste vara bosatt i Polen och ha flytande kunskaper i polska

Jobb nr 260619-40IC1

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

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ServiceNow Developer – Life Science (f/m/x)

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Benefits for you

  • Great Place to Work
  • Solid financial situation
  • Contracts with the biggest brands
  • Centre of internal trainings
  • Many experts you can learn from
  • Open and accessible management team
  • Profit sharing
  • Passion Sponsorship program
  • Regular integration events and trips
  • Comfortable and well-equipped offices
  • MySii app
  • Medical care
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