About the client
The Ministry of Justice is the auxiliary office of the Minister of Justice, the chief body of state administration responsible for the Justice government administration department. As part of its activities, the Ministry is responsible for the maintenance of many key state registers, including the National Court Register (KRS), the National Criminal Register (KRK), the Sex Offenders Register (RSPTS), the Register of Pledges, the Real Estate Register and others.
The challenge
The Ministry of Justice is responsible for maintaining the continuity of operation and ensuring compliance with the law of the National Criminal Register computer system (KRK). To guarantee high SLA parameters for the system and ensure manufacturing potential to make the required modifications, the Ministry needed a reliable technology partner to support their operations.
What we did
We took charge of the maintenance and development of the KRK system, prepared the team, established detailed procedures related to the maintenance and development of the project with the client as well as recognized and mastered the technologies used in the project.
We gained the trust of the Ministry of Justice and solid references.
Effect
We provided support services for subsystems, databases and interfaces creating the KRK system’s diverse technological ecosystem; we ensured the high availability of the system by operating 24/7/365. During the 36 months of the project, the established SLA was never exceeded.
As part of the development service, we made many modifications, including:
- Automation of many advanced manual processes,
- Adapting the system to requirements resulting from legal changes,
- Integration with the Sex Offenders Register (RSPTS)),
- Development and implementation of the Business Intelligence module for analysis, reporting and statistics,
- Adjusting the eKRK portal to the requirements of the European Commission,
- Development of business and technical documentation for all 21 modules in the National Criminal Register system,
- Optimization of a system based on a MarkLogic database (NoSQL) of users in common courts of law (cluster building)),
- Integration of the KRK system with the developed KRK 2.0 register.