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About the client

Poland’s leading telecommunication provider, operating in all segments of the Polish telecom market.

The challenge

The implementation of business processes in the wholesale area for Alternative Operators:

  • Reducing the cost of maintenance and development of existing BPM platform by migrating to IBM BPM.
  • Preparation of application development methodology on IBM BPM.
  • Preparation of application patterns to reproduce by the Client.

What we did

  • We implemented 4 processes in the wholesale area.
  • We developed a specific agile methodology based on the IBM Playback methodology, for the development of business processes.
  • We made the project in accordance with the developed methodology.
  • We conducted training for client team of application development on the IBM BPM.
  • We provided reuse software components (Toolkit’s) on the IBM Platform.
  • We provided technical documentation.


  • Low cost of development and short implementation time (4 months from the start of system analysis for deployment to production of four processes).
  • The application meets the needs of business, thanks to five iteration and engaging business users during implementation.
  • Solution supports 1,000 instances of applications per month.
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Miguel Sii Sweden Managing Director

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Malwina Sales and Delivery Operation Specialist

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