About client

A market-leading supplier of compressed waste equipment. Provides waste presses, presses, and roller crushers to optimize waste transport and emptying. The company, based in Sweden, also operates in Poland.

The challenge

Reorganize and streamline the CPQ process, automate sales processes, refine sales reporting and increase adoption of the solution.

What we did

  • Ran a workshop to identify the most significant pains and performed processes analysis
  • Proposed solution optimization
  • Reconfigured the custom CPQ and fixed bugs
  • Configured and developed Salesforce solution to improve quote layouts, automated sub-processes within Sales Cloud and made reporting more accurate
  • Provided training sessions for users and administrators

Effects

  • Quoting process correctly reflected in the system
  • Automated and efficient CPQ process
  • Trained and informed users and administrators
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