About client

One of the largest banks in Central and Eastern Europe with more than 1,000 branches and 5 million customers.

The challenge

  • Training 90 bank employees with different profiles: Analysts (majority of the group), Testers and Developers.
  • Creating the content for each of these groups and preparing the workshop schedule.

What we did

  • We interviewed a key decision-maker on the client side to determine exactly what the client needed and expected from the workshop.
  • We conducted bespoke 2- and 3-day workshops attended by Analysts, Testers and Developers.

Effects

Knowledge acquisition by:

  • Analysts: understanding the difference between traditional and agile business analysis, identification of stakeholders and personas,
  • Testers: knowing the levels of testing, quality costs, automated testing,
  • Developers: knowing the terms: Time to Market vs Technical Debt and Clean Code, automation of regression tests.
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