About the client
A leading supplier of professional painting solutions for individual and industrial customers in the Nordic region and Russia. The company operates in 11 countries and employs 2,400 professionals, bringing revenue of EUR 582 million in 2020.
The challenge
The client needed a comprehensive support for Share Point related requests.
What we did
- Identify and verify error causes in the system.
- Handle requests for Share Point-related modifications, such as creating new elements or deleting old ones (sites, forms, etc.).
- Conduct phone consultations if needed.
- Assist with MS Teams adoption for the company, especially Polish business unit.
- Create appropriate flows in MS Power Automate.
Effect
- Expert support in multiple languages throughout the company.
- Urgent incidents taken care of by specialists.
- Service requests handled by experienced consultants.
- Implementation and adoption of MS Teams and other Office 365 apps.
