{"id":52200,"date":"2024-09-10T13:19:23","date_gmt":"2024-09-10T13:19:23","guid":{"rendered":"https:\/\/siisweden.se\/?post_type=offering-page&p=52200"},"modified":"2024-11-27T13:31:23","modified_gmt":"2024-11-27T13:31:23","slug":"microsoft-365-support-service","status":"publish","type":"offering-page","link":"https:\/\/siisweden.se\/en\/what-we-offer\/microsoft-365-support-service\/","title":{"rendered":"Microsoft 365 support service"},"content":{"rendered":"\n
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Our key strengths<\/h2>

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100+ certified specialists<\/h4>

100+ certified specialists<\/h4>

top cloud experts<\/p><\/div><\/div>

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50 000 users <\/h4>

50 000 users <\/h4>

worldwide supported<\/p><\/div><\/div>

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24\/7 support<\/h4>

24\/7 support<\/h4>

security and maintenance<\/p><\/div><\/div>

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Microsoft Gold Partner <\/h4>

Microsoft Gold Partner <\/h4>

Collaboration & Content<\/p><\/div><\/div>

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Flexible SLA <\/h4>

Flexible SLA <\/h4>

to keep your productivity<\/p><\/div><\/div>

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M365 adoption meetings <\/h4>

M365 adoption meetings <\/h4>

knowledge sessions<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/section>\n\n\n\n

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What we offer<\/h2>

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\n Error fixing and incidents resolution\n <\/h4>\n <\/div>\n
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\n Expert advice and support\n <\/h4>\n <\/div>\n
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\n Troubleshooting and administration\n <\/h4>\n <\/div>\n <\/div>\n \"img\"\n <\/div>\n\n
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\n Error fixing and incidents resolution\n <\/h4>\n <\/div>\n
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\n Expert advice and support\n <\/h4>\n <\/div>\n
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\n Troubleshooting and administration\n <\/h4>\n <\/div>\n
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\n Environment optimization and user training\n <\/h4>\n <\/div>\n
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\n Managed security services and monitoring \n <\/h4>\n <\/div>\n
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\n Assistance with M365 tools implementation \n <\/h4>\n <\/div>\n <\/div>\n
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\n Environment optimization and user training\n <\/h4>\n <\/div>\n
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\n Managed security services and monitoring \n <\/h4>\n <\/div>\n
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\n Assistance with M365 tools implementation \n <\/h4>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/section>\n\n\n\n
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What you get<\/h2>

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Full system support<\/h4>

Full system support<\/h4>

incident & problem management based on SLAa<\/p><\/div><\/div>

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Flexible cooperation<\/h4>

Flexible cooperation<\/h4>

Transfer of unused hours or exchange for development support<\/p><\/div><\/div>

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Varied service options<\/h4>

Varied service options<\/h4>

4 support models to choose from<\/p><\/div><\/div>

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Microsoft best practices<\/h4>

Microsoft best practices<\/h4>

Adherence to the IT Service Management guidelines<\/p><\/div><\/div>

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Up-to-date knowledge<\/h4>

Up-to-date knowledge<\/h4>

Constant first-hand information sharing<\/p><\/div><\/div>

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Great customer service<\/h4>

Great customer service<\/h4>

Proven by customer satisfaction rate at 95%<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/section>\n\n\n\n

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Our services cover the Microsoft 365 suite<\/h2>

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