{"id":6953,"date":"2015-01-13T00:00:00","date_gmt":"2015-01-13T00:00:00","guid":{"rendered":"https:\/\/new-www.sii.pl\/case\/automation-of-inhabitants-service-in-the-process-of-waste-management\/"},"modified":"2020-06-17T11:22:24","modified_gmt":"2020-06-17T11:22:24","slug":"automation-of-inhabitants-service-in-the-process-of-waste-management","status":"publish","type":"case-study","link":"https:\/\/siisweden.se\/en\/case-study\/automation-of-inhabitants-service-in-the-process-of-waste-management\/","title":{"rendered":"Automation of inhabitants service in waste management process"},"content":{"rendered":"<h2>The challenge<\/h2>\n<p>Building an image of GZDiZ\u00a0 through transparent communication with the inhabitants of Gdansk.<br \/>\nCentralisation of information and automation of the process of inhabitant\u2019s service in the waste management.<\/p>\n<h2>What we did<\/h2>\n<ul>\n<li>Analysis of the processes and procedures for waste management in GZDiZ.<\/li>\n<li>Design and performance of inhabitants service system, based on Microsoft Dynamics CRM 2013.<\/li>\n<li>Training the end users.<\/li>\n<li>Providing the implementation documentation:\n<ul>\n<li>instructions for users,<\/li>\n<li>business process diagrams in BPMN 2.0,<\/li>\n<li>diagram of the relationship between the data in the system,<\/li>\n<li>description of prepared forms and fields.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Effects<\/h2>\n<ul>\n<li>System supporting the waste management service in over 30 000 real estates.<\/li>\n<li>A unified flow of information from the inhabitants by GZDiZ\u00a0 to companies exporting waste.<\/li>\n<li>Automatic e-mail notifications to inhabitants in creating and closing submissions.<\/li>\n<li>Implementation of the system in the customer\u2019s environment (on-premise licenses).<\/li>\n<li>Direct access to the system by external companies.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The challenge Building an image of GZDiZ\u00a0 through transparent communication with the inhabitants of Gdansk. Centralisation of information and automation &hellip; <a class=\"continued-btn\" href=\"https:\/\/siisweden.se\/en\/case-study\/automation-of-inhabitants-service-in-the-process-of-waste-management\/\">Continued<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"template":"views\/single-old-case-study.blade.php","offering":[4132,1480],"industry":[1659],"client":[1547],"technologies":[2877],"country":[],"class_list":["post-6953","case-study","type-case-study","status-publish","hentry","offering-bpo","offering-dynamics-365-d365","industry-public","client-zdiz-gdansk-en","technologies-microsoft-dynamics-crm-2013-2"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/case-study\/6953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/users\/6"}],"wp:attachment":[{"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/media?parent=6953"}],"wp:term":[{"taxonomy":"offering","embeddable":true,"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/offering?post=6953"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/industry?post=6953"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/client?post=6953"},{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/technologies?post=6953"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/siisweden.se\/en\/wp-json\/wp\/v2\/country?post=6953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}