This offer base language is Polish. Translate into English This translation is generic. Show original text
Possible location
  • Kraków
Technologies & tools
  • Active Directory
  • MS Windows

IT Operations to Centrum Kompetencyjne odpowiedzialne za realizację zadań i projektów w obszarze utrzymania: stanowisk roboczych i urządzeń mobilnych: komputerów, laptopów, tabletów, telefonów komórkowych, drukarek, serwerów, systemów operacyjnych, sieci; baz danych (SQL, Oracle); aplikacji (SCCM, ServiceNow, Zabbix, O365, D365). 

Obecnie do zespołu poszukujemy osobę na stanowisko IT Support Specialist do wsparcia jednego z naszych klientów w Krakowie (praca 100% z biura klienta).

Your role

  • Rozwiązywanie problemów technicznych zgłaszanych przez użytkowników w zakresie oprogramowania, sprzętu i sieci dla komputerów stacjonarnych, laptopów i serwerów 
  • Przygotowywanie sprzętu komputerowego 
  • Inwentaryzacja sprzętu komputerowego 
  • Zapewnienie, że umowy dotyczące poziomu usług są spełnione, a zgłoszenia incydentów i requests-ów są odpowiednio aktualizowane w systemie ticketowym klienta                                
  • Koordynacja dostaw i zamówień dla biura klienta 
  • Utrzymanie infrastruktury biurowej: sale konferencyjne, drukarki, serwerownie  
  • Przeprowadzenie procesu wdrożenia IT dla nowych pracowników

Your skills
  • Minimum pół roku doświadczenia – w tym staże, praktyki 
  • Znajomość języka angielskiego w mowie i piśmie  na poziomie komunikatywnym
  • Dobra znajomość budowy sprzętu komputerowego oraz podstawowych elementów konfiguracji 
  • Znajomość konfiguracji aplikacji MS Outlook, Teams oraz funkcji programów MS Word, MS Excel 
  • Wiedza na temat konfiguracji i utrzymania sieci LAN/WAN i Wi-Fi 
  • Umiejętności interpersonalne (komunikatywność, otwartość)

Optional:

  • Wykształcenie techniczne

Job no. 240909-4LZGF

Possible location
  • Cracow
Technologies & tools
  • Active Directory
  • MS Windows

IT Operations is a Competence Center responsible for carrying out tasks and projects in the area of maintenance of: workstations and mobile devices: computers, laptops, tablets, cell phones, printers, servers, operating systems, networks; databases (SQL, Oracle); applications (SCCM, ServiceNow, Zabbix, O365, D365).

We are currently looking for an IT Support Specialist to join our team to support one of our clients in Krakow, Poland (working 100% from the client's office).

Your role

  • Troubleshooting technical problems reported by users on software, hardware and networks for desktops, laptops and servers
  • Preparation of computer hardware
  • Inventorying computer hardware
  • Ensuring that service level agreements are met and that incident reports and requests are updated appropriately in the customer's ticket system
  • Coordinating supplies and orders for the client's office
  • Maintain office infrastructure: conference rooms, printers, server rooms
  • Conducting the IT implementation process for new employees

Your skills

  • Minimum six months of experience - including internships, apprenticeships
  • Knowledge of spoken and written English at a communicative level
  • Good knowledge of computer hardware design and basic configuration elements
  • Knowledge of MS Outlook, Teams application configuration and MS Word, MS Excel functions
  • Knowledge of LAN/WAN and Wi-Fi network configuration and maintenance
  • Interpersonal skills (communicativeness, openness)

Optional:

  • Technical education


Job no. 240909-4LZGF

Why Sii

Great Place to Work since 2015

it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

Fascinating projects

prestigious brands from around the world, long-term contracts and preferred partner status for many clients

Project suited to you

Do you want to change your career path? Is your project coming to an end? We’ll find you a new one! We have an app for this – Job Changer

We share the profit with Workers

Last year we allocated PLN 2,1BN to this benefit

PLN 500 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

Employment stability

revenue of EUR 300 M, no debts, since 2006 on the market

Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

Open-minded and available management team

quick decision-making, we’re all on a first-name basis

True values

these are not empty words – we’re guided by them every day

Fantastic atmosphere

created by all Sii Power People

Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

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